Err on the Side of Safety

So I got this call around 3:30 pm stating in a "matter-of-fact" tone the vehicle transporting my daughter had an accident and that she's okay.

The phone call was not from the police officer or anyone qualified to verify if Elisabeth was okay. The call came from the business office of the transportation service who was notified by the driver. I didn't get any details other than "she's on her way home" and "they had to switch vans" and it's a "fender bender thing" and "I am required to notify you that there was an accident."

No big deal, right?

So I started calling the non-emergency police dispatcher numbers to verify exactly what happened. Elisabeth is non-verbal and cannot communicate if there is something wrong with her. I heard from the police dispatcher there was an accident and no injuries were reported and police officers were attending the scene and someone would get back with me. One hour later, Elisabeth arrived home in a transportation van with a dried bloody nose and blood on her shirt.

So I asked the driver what happened. He identified himself as the mechanic for the transporation company and that the driver from the accident was in the back of the van. The driver who had the accident was sitting on the bench behind Elisabeth's chair.

So I asked the driver if he was okay. And he nodded. Then I asked what happened and if there was anything I should know about the impact. He was unintelligable. So I asked him, "Are you parent? If this was your child and she was unable to tell you what happened, what would you do?"

He just looked at me blankly. The mechanic answered, "Do what you think is best for your child."

So I asked, "How was anyone able to determine if Elisabeth sustained any injuries? Was there a police officer or medic present?"

I was told, "Yes. The police officer wiped blood from her nose."

I asked, "Can anyone tell me if she hit her head or her if her chair tipped or wobbled from the impact or if it was a severe enough impact that she could have sustained internal injuries?"

No answer.

Okay, I get it. This isn't about my daughter's safety anymore. This about their procedure.

Finally, the traffic police officer called and informed me that the van was traveling on the Norwood Lateral and came to a sudden stop, hit the car in front of him, so he steered the vehicle off the road hitting a tree. The police officer stated when he arrived Elisabeth was already off the van. She was taken off the bus by the driver of the van. I asked, "Are you the officer who wiped the blood from her nose?"

He said, "Yes. I asked the driver if he thought she was okay."

So I asked, "How would he know? This was the first time he picked he up. Who was able to determine if Elisabeth sustained any injuries since she cannot communicate what happened?"

The officer apologized and said he the driver stated that knew her and said, "I'm really sorry."


So I asked, "Looking at that accident, the impact, the damage to the van, would you have taken my daughter to the hospital if she was your child? "

He apologized again and said, "I was going by what the driver had told me. I thought he knew her. Is she okay?"

Finally, somebody actually gets it! Thank you, God!

I told him, I'm not really sure. Her Dad took her to the hospital just to check things out. I told him, "You know it's very difficult for us to determine when things are not right with Elisabeth. I imagine it would be very difficult for a stranger to determine if there was something wrong with her. It's a learning experience for all of us, isn't it?"

I asked him, "Did you notice any marks on the wheelchair to see if there was any impact? Any scratches or dents? That would indicate something, right?"


He said that he's becoming more and more aware of the challenges parents face raising kids with disabilities. He said the experience really opened his eyes to the challenges many kids with disabilities have even when we think they are safe.

After I hung up with the police officer, I called the transportation company about their "safety procedure" and shared what the police officer told me about the accident. It wasn't a fender bender. The driver hit the car in front, and drove the vehicle into a tree.

Next, I suggested that in the future should an accident happen involving a child with or without disabilities to please instruct drivers who do not know the children to tell the police, "I do not know this child and cannot determine whether this child is injured or not." It should also be part of the procedure for a police officer to check the wheelchair for signs of impact or stress and also look at the straps and buckles securing the wheelchair to see for signs of stress.

Elisabeth just came home from Children's Hospital. Her nose did have a small cut inside. It's a little swollen. We were told that because they cannot see any of the typical abrasions from shoulder and lap belts, it's really difficult to determine the extent of her injuries. But, if we noticed any changes in her behavior or she vomits or if her nose starts to bleed to bring her back to the ER.

In hindsight, I recognized that at the very least she experienced something that scared her. Her diaper when she arrived home directly after the accident was full and she was soaked. If he lifted her out of the chair, he must have noticed she was soaked which indicated that at the very least, she was scared ...